Stock Controller – Festivals & Events

Role Title Stock Controller – Festivals & Events

Location London/ WFH

Job Family Stock

Salary £32,500 – £37,500 DOE

Reports To Deputy Head of Stock

Contract Full Time / Permanent

PURPOSE

The Stock Controller – Festivals & Events plays a key role in delivering Peppermint’s stock operations across some of the UK’s biggest live events. This role is responsible for accurate stock forecasting, ordering, product setup, stock reconciliation and event reporting across a portfolio of major festivals and outdoor projects.

Working as part of the Stock & Procurement team, you will lead the full stock process lifecycle for your assigned events from pre-event planning to post-event GP reporting. You’ll own client relationships, supplier coordination and stock data integrity, ensuring that accurate information flows between suppliers, warehouses, project managers and onsite stock teams. This role protects GP accuracy, stock availability and operational efficiency at scale.

WHO WE’RE LOOKING FOR

We’re looking for someone who thrives in fast-paced environments and takes real ownership of their work. You’ll be highly organised, comfortable with stock systems and numbers, and confident building structured plans for complex live events. You don’t just enter data — you spot trends, prevent errors and keep control of process and information flow.

You’re the type of person who:
• Comfortable working on projects turning over £2.5m revenue
• Enjoys working with stock data, spreadsheets and structured workflows
• Can confidently forecast and calculate stock quantities using logic and historical data
• Communicates clearly with suppliers and project managers
• Takes pride in accuracy and hates stock variance
• Can manage multiple deadlines across multiple events
• Handles pressure well and delivers consistently
• Works well both independently and as part of a delivery team
• Enjoys time onsite seeing their work come to life and supporting the team on the ground

WHO WE ARE

Peppermint is a multi-award-winning events business, founded in 2003 by Alex Brooke and Adam Hempenstall – passionate in providing first-class bars and drinks-led solutions to the UK’s greatest events & venues. Today, Peppermint services over 50 events and venues every year and has developed long-standing relationships with the likes of AEG, IMG, Live Nation. Events include BST Hyde Park, Camp Bestival, Mighty Hoopla, Hyde Park Winter Wonderland, All Points East, Lytham, Rewind festivals and many more.

Peppermint has recently partnered with Levy UK and supports venues with premium F&B experiences – including The O2, Wembley Arena, Dreamland (Margate), The Piece Hall (Halifax) and the Johan Cruff Arena in Amsterdam. Peppermint operates the hugely popular Between The Bridges venues on the Southbank and has just opened a brand-new venue in Queen Elizabeth Olympic Park called Riverside East. Peppermint’s success has been driven by its relentless passion for its people, innovation and sustainable practices – with 20 years’ operational experience – it’s a powerful combination. https://www.peppermintbars.co.uk/

CORE ACCOUNTABILITIES

Event Stock Planning
• Own stock planning for allocated festivals and live event projects
• Build stock ranging using historic data, event profiles, expected footfall and GP targets
• Work with Project Managers to confirm bar layouts, client expectations, sponsorships and product mix
• Produce full site ranging with blended GPs, retails price suggestions with YOY analysis
• Maintain stock trackers with accurate demand forecasting for each event
• Work with clients, agencies and brands on stock costs and any required cost support

Forecasting & Ordering
• Calculate order quantities using forecast logic by product category
• Raise and manage purchase orders with suppliers and wholesalers
• Confirm delivery schedules with suppliers, our warehouse and Ops teams
• Maintain stock availability while reducing over-ordering and wastage
• Ensure SOR (sale or return) agreements are confirmed where required

EPOS Menu & Product Setup
• Build menu copies in collaboration with the Deputy Head of Stock for the Tech team to produce EPOS menus
• Ensure accurate setup of EPOS product files including categories, pricing and cost data
• Maintain menu consistency across event bars and the wider business for accurate and simple reporting
• Upload and manage allergen, ABV and product compliance information

Operational Stock Delivery
• Provide stock documentation and briefing packs for onsite stock teams
• Support stock distribution planning for the onsite teams and with suppliers
• Maintain supplier communication for last-minute order changes and top-ups
• Troubleshoot stock shortages, substitutions and supplier delivery issues
• Support onsite Stock Leads remotely and occasionally onsite when required

Reconciliation & GP Accuracy
• Oversee event stock reconciliation progress and accuracy
• Investigate variances and stock discrepancies with onsite teams
• Work alongside the Reconciliation teams and Finance to close COGS reports to timelines
• Review GP performance by product and category
• Report reconciliation summaries and insights back to the Deputy Head of Stock and PMs

Reporting & Communication
• Produce pre-event GP forecasts and post-event stock reports
• Highlight stock risks, high wastage lines or shortfalls in process
• Collaborate with Data/Insights to enhance internal stock reporting
• Provide clear stock communication across departments
• Overseeing the Recon teams tracking of the departments Carbon for Sustainability reporting

Supplier & Internal Coordination
• Work with preferred suppliers and negotiate stock alternatives if needed
• Support new account setup and pricing alignment
• Work cross-functionally with PMs, Warehouse, Tech, Finance and agencies
• Support branded stock activations and sponsored product requirements

Systems & Process
• Manage stock trackers and documentation standards across events
• Support inventory system implementation and stock process improvement
• Maintain accurate product and pricing data across systems
• Contribute to stock process development and team best practice

Festival Operations Support
• Provide periodic onsite stock support during peak event delivery
• Help manage stock receipt, transfers and stock control setup onsite
• Support system training for onsite stock teams and bar leads
• Represent Stock team onsite when required

KNOWLEDGE, EXPERIENCE & SKILLS

Essential
• Experience in stock control, event operations, bar management or multi-site hospitality
• Strong working knowledge of stock processes: ordering, stocktakes, stock movements and reconciliation
• Highly confident with Excel – lookups, formulas, pivots, data validation
• Strong numerical accuracy and data literacy
• Comfortable managing multiple deadlines across projects
• Experience working with EPOS systems
• Highly organised with excellent attention to detail
• Strong communication skills – able to work with suppliers and onsite teams
• Able to troubleshoot operational stock issues quickly
• Takes ownership and works with accountability and structure

Desirable
• Experience working in festival or live event environments
• Good understanding of drinks GP, yields and stock margins
• Familiarity with using stock management or inventory software
• Knowledge of draught systems and dispense planning (training provided)
• Confidence working with bar menu structures and product categorisation
• Previous experience with supplier account setup or procurement processes
• UK driving licence preferred

Personal Qualities
• Analytical mindset – comfortable working with numbers and logic
• Proactive and methodical – sees risks early and solves problems fast
• Strong communicator – clear with instructions and expectations
• Calm and reliable under pressure
• Consistent delivery against deadlines
• Positive attitude and strong team player
• Professional and trustworthy with stock handling
• Ambitious and keen to develop within the business

VALUES & COMPETENCIES

Peppermint values are at the heart of how we work:

Value How it applies in this role
Passion Takes pride in delivering accurate stock operations and results
Agility Responds quickly to changing event needs and stock challenges
Teamwork Works closely with onsite teams and cross-functional departments
Customer Focus & Excellence Protects stock integrity and GP to support client and event success

Key Competencies
• Ownership & accountability
• Logical thinker, data confident
• Strong process discipline
• Fast problem solving
• Clear communicator
• Delivery mindset
• Strong attention to detail

BUSINESS SPECIFIC REQUIREMENTS

• London-based or able to commute to Head Office regularly
• Hybrid working (mix of home, Peppermint HQ and occasional onsite support)
• Regular travel required across UK festival sites during the summer season
• Expected to work some evenings, weekends and extended days during live event periods
• Comfortable working in outdoor environments and fast-paced operations
• Right to work in the UK
• Full UK driving licence preferred

COMPANY BENEFITS

• Holiday Leave – 20 days + bank holidays + birthday day off
• Company sick pay (10 days)
• Medicash – dental care, optical treatments, physiotherapy etc
• Pension Contributions – 4% employee & 4% employer
• Employee assistance programme- counselling and support
• Discounts on shopping, travel, entertainment and dining
• Quarterly team socials
• Apprenticeship programmes available
• Festival and sport event tickets/drink tokens
• Enhanced maternity/paternity leave

T&C’S APPLY

To apply, please scroll down to complete the application form and attached your most recent CV.