Senior Business Development Manager

SENIOR BUSINESS DEVELOPMENT MANAGER

HYBRID OFFICE/REMOTE – 3 DAYS MINIMUM LONDON OFFICE, KENNINGTON

 Salary: £55,000 – £65,000 + Bonus + Overtime

WHO IS PEPPERMINT?

Peppermint is a multi-award-winning events business, founded in 2003 by Alex Brooke and Adam Hempenstall – passionate in providing first-class bars and drinks-led solutions to the UK’s greatest events & venues. Today, Peppermint services over 50 events and venues every year and has developed long-standing relationships with the likes of AEG, IMG, Brand Events and Live Nation. Events include BST Hyde Park, Camp Bestival, Mighty Hoopla, Hyde Park Winter Wonderland, All Points East, Lytham, Rewind festivals and many more.

Peppermint supports venues with premium F&B experiences – including The O2, Wembley Arena, Dreamland (Margate), The Piece Hall (Halifax) and the Johan Cruyff Arena in Amsterdam.  Peppermint operates the hugely popular Between The Bridges venues on the Southbank and has just opened a brand new venue in Queen Elizabeth Olympic Park called Riverside East. Peppermint’s success has been driven by its relentless passion for its people, innovation and sustainable practices – with 20 years’ operational experience – it’s a powerful combination. https://www.peppermintbars.co.uk/

OVERVIEW OF ROLE

The purpose of this role is to manage the sales side of the business, supporting the Commercial Director and founders to drive sales growth through new business development.

The role will include management of the sales team, pipeline, leading on tender and bids  and submissions in a timely manor. You will lead the sales team, prioritising opportunities and managing workloads to achieve the company’s goals.

Yourself and the team will pro actively seek new business opportunities both in the greenfield/events and venues sector. Account Management support to the Project Managers will be provided by your team on an ongoing basis. 

CORE ACCOUNTABILITIES

Team Management:

-Lead and manage the team ensuring clear performance objectives are set and regularly monitored via KPI’s and Sales targets

-Developing and measuring sales plans and targets in partnership with the team

-Mentor, coach and develop the team to ensure they have the necessary support to perform their role

-Scheduling, prioritising and delegating work flow

-Facilitating meetings & following up actions

PIPELINE MANAGEMENT & SALES PROCESS

-Leading the sales process from start finish

-Development of all outbound sales collateral (with professional support where required)

-Leadership of entire pitch/bid process according to deadlines

-Assessing and managing commercial risk

-Creating commercial deals

-Negotiation with clients & prospects

-Presenting regular sales & pipeline reports for the Directors & Finance Director

-Generating leads

-Supporting and driving forward new business development strategies

-Adhoc tasks and projects as required.

ACCOUNT MANAGEMENT

-Supporting the Project Managers with account management support including contracting, deal re-negotiation, pre and post event planning meetings and other account management tasks

-Managing client relationships

-Develop and monitor budgets by event/venue

-Ensuring contracts are accurate, complete & signed

-Pro-active drive to improve overall margin. Ensuring minimum event margins are achieved at each event working alongside the Finance Business Partners.

-Coach team on best practice for managing client and contract issues

-Oversee efficient handover with the Project Management teams 

CONTACTS/KEY RELATIONSHIPS

 Internal:

-Commercial Director + Founders, Day to Day

-Operations Director

-Project Managers

-Finance Director

External:

-Event & venue owners or rights holders

-Levy venue, sales and commercial teams

QUALIFICATIONS

Preferred:  

-Degree level in relevant qualification to role

-Appropriate sales qualification for role

Knowledge/Experience/Skills 

Essential:

-Considerable experience managing a team

-Leadership and management skills

-Superb management and organisational skills

-Attention to detail

-The ability to cope with pressures and conflicting work priorities

-Commercial awareness e.g Experience Identifying the most lucrative commercial opportunities

-Influential presentation and communication skills

-Experience and managing projects to tight deadlines

-Risk management

-Relationship management

-Decisiveness

-Expert negotiating skills

-Comprehensive knowledge & experience in the industry

-Professionalism

-Solid industry networks & contacts

-Solid problem solving, decision making and analytical capabilities

Preferred:

-In depth experience in the events/festival/sports/venues industry

-High level PowerPoint, Canva or Adobe skills

Benefits & Entitlements

-20 days + bank holidays annual leave

-Access to employee discounts, wellbeing tools and private healthcare plan through Medicash

-Overtime paid during summer months

-Birthday day off

-Flexible Working Hours

-Company Sick pay

-Enhanced Parental Leave

-Access to some of the UK’s best events, festivals & sports venues

To apply, scroll to the bottom of this page to complete the form and attach your updated CV.