Partnerships Delivery Manager

Role Title: Partnerships Delivery Manager

Location: London/ WFH

Job Family: Stock

Salary: £40,000 – £45,000 DOE
+ Bonus
+ Overtime

Reports to Role: Title Head of Stock Contract FT

WHO ARE WE LOOKING FOR

We’re looking for someone to own the planning, budget and delivery of partnership bars. You’ll be the single point of contact for the event team and the brand partner, working closely with the Head of Stock & relevant Project Manager to run delivery end-to-end from spec and costing to on-site service and sign-off. The role is London based, working within the head office 3 days a week & onsite during the Summer months.
You’re practical and detail-driven. You can set and track budgets and recharges, lock partner bar and menu specs (including recipes &serve sizes), work with partners on creation of bar assets & artwork signoff, and turn it all into clear briefing packs for bar managers and on-site teams.
You keep timelines and approvals moving, and on site you will work with the Event Management team to ensure partnership bars are delivering excellent service and any issues are resolved quickly. You’re comfortable coordinating with multiple teams including stock, operations, event management, tech/EPOS, design/brand, finance, warehouse & logistics, production and staffing, as well as client and partner teams, to keep delivery aligned and on time.

WHO WE ARE

Peppermint is a multi-award-winning events business, founded in 2003 by Alex Brooke and Adam Hempenstall – passionate in providing first-class bars and drinks-led solutions to the UK’s greatest events & venues. Today, Peppermint services over 50 events and venues every year and has developed long-standing relationships with the likes of AEG, IMG, Live Nation. Events include BST Hyde Park, Camp Bestival, Mighty Hoopla, Hyde Park Winter Wonderland, All Points East, Lytham, Rewind festivals and many more.

Peppermint has recently partnered with Levy UK and supports venues with premium F&B experiences – including The O2, Wembley Arena, Dreamland (Margate), The Piece Hall (Halifax) and the Johan Cruff Arena in Amsterdam. Peppermint operates the hugely popular Between The Bridges venues on the Southbank and has just opened a brand new venue in Queen Elizabeth Olympic Park called Riverside East. Peppermint’s success has been driven by its relentless passion for its people, innovation and sustainable practices – with 20 years’ operational experience – it’s a powerful combination. https://www.peppermintbars.co.uk/

CORE ACCOUNTABILITIES

Planning (pre-event)

• Plan & budget ownership: Build and track the partnership bar plan and budget with the Head of Stock & relevant PM; manage recharges; route scope/cost changes for PM/HoS approval.
• Activation operations & assets: Work with brand partners to design and deliver activations that are fully bar-ready and operationally robust. Ensure layouts provide adequate serving space, back-of-house storage, refrigeration, shelter, power/water/waste, and the right bar kit; sign off the service-scape and workflows for speed of service, staff efficiency, stock security and H&S compliance. Drink specs & recipes: Own the end-to-end definition and early sign-off of partner drink specs. Lock FOH/BOH kit, pour sizes, glassware/cups and prep methods; run tastings to confirm feasibility, availability and cost; align pricing/GP; and finalise EPOS setup (PLUs, categories, modifiers, ABV/allergen tags) before go-live.
• Menu creation: Support on the creation of partner menus (pricing, naming, allergen/ABV info, board layouts), coordinate artwork sign-off, and ensure accuracy across printed/digital assets.
• Briefing packs & brand filtering: Lead the collation of briefing packs (contacts, specs, service standards, run-sheets) and translate brand briefs into clear guidance and talking points for bar managers and staff.
• Partners’ orders (full ownership): Own partners’ orders end-to-end—including cups, stock and staffing and ensure details are confirmed and clearly communicated to partners and clients.
• Staffing allocation: Work with the Staffing team to place the right skill sets on partner bars (e.g., cocktail-experienced bartenders, brand ambassadors, lead cashiers); confirm headcount, shift patterns and brief-ins.
• Meetings & approvals: Attend all partnership delivery meetings, circulate actions, hold timelines, and escalate approvals to the PM/Head of Stock before committing spend.
• Attention to detail: Maintain clean, version-controlled spec sheets, menus and budget trackers.
• Client updates: Keep clients and partners regularly updated with concise, factual comms and next steps.

On-site (delivery)

• Primary contact & service: Work with the Event Management team to ensure partnership bars are delivering excellent service; verify installs/signage/menus match the agreed spec and resolve issues quickly.
• Operational checks: Monitor staffing levels with bar managers, licensing compliance, uniforms and branding and EPOS/menu accuracy throughout show days.
• Cross-team coordination: Keep stock, ops, tech/EPOS, design/brand, finance, logistics and staffing aligned on on-the-day deliverables.
• Problem solving issues, tracking sampling campaign to comply with AMPs and recharges.
• During-show reviews: Lead mid-show check-ins (for multi-weekend runs) with brand, promoter and Peppermint; review sales/GP, SPH/queues, stock and brand experience; agree and log quick fixes for the next trading day.

Post-event (reporting & wrap-up)

• Volumes & sales: Collate partner volumes (SKU/category/brand mix) and share concise insights for debrief.
• Full budget reconciliation: Reconcile costs vs. budget, confirm partner recharges, and issue pre/post-event budget reports to Finance/Directors per timelines.
• Feedback documentation: Capture client/partner feedback and bar-manager notes; roll improvements into next-show specs and briefing templates.

KNOWLEDGE/ EXPERIENCE/SKILLS

Essential

• Experience delivering brand/partner activations at festivals or large events (on-site, evenings/weekends in season).
• Proven budget management: build, track, reconcile; manage partner recharges and POs/IOs.
• Spec writing for bars (layout, kit, signage, pour sizes, glassware/cups) and locking final menus/recipes.
• Strong client/partner management and clear, regular updates.
• Comfortable with data: volumes/sales pull-through, simple analysis and post-event reporting.
• High attention to detail
• Solid Excel/Google Sheets skills (formulas, lookups, basic pivots); tidy file management.
• Calm under pressure; solves issues quickly on site.

Desirable

• EPOS experience (e.g., building menus, category mapping, simple reporting).
• Cocktail/bar programme knowledge (yields, ABV, allergens, serve standards).
• Understanding of sponsorship rights delivery (exclusivity, POS placement, brand guidelines).
• Familiarity with H&S/licensing in festival environments (e.g., Challenge 25, concessions rules).
• Basic design literacy for mark-ups/asset checks (comfortable reviewing artwork and signage proofs).
• UK travel as needed; full driving licence useful but not essential.
• Mixology experience

PERSONAL QUALIFICATIONS AND EDUCATION

Essential

• Proficient in Microsoft Office (Excel, PowerPoint, Word) and Google Workspace; confident with formulas/lookups and basic pivots in Excel/Sheets.
• Strong written English and numeracy; able to produce clear briefing documents and budget reports.
• Comfortable with shared drives and version control (SharePoint/Drive) and comms tools (Teams/Slack).
• Able to work evenings/weekends during the summer event season and travel to UK festival sites.
• London-based or commutable to head office at least 3 days per week.
• Eligible to work in the UK.

Desirable

• Full UK driving licence.
• Personal Licence holder (Licensing Act 2003).
• Cocktail experience (classic specs, batching, yields).
• Degree or formal qualification in Events Management, Hospitality, Marketing or a related field.

TECHNICAL/ BEHAVIOURAL/ PERSONAL COMPETENCIES

• Team player
• Great communicator
• Strong leadership
• Ability to multitask and maintain high standards
• Eye for detail
• Innovative & forward thinking

VALUES REQUIRED

Passion: We tackle challenges and opportunities with passion and enthusiasm. Across the business we have fun whilst we do it.

Agility: We are always flexible to the needs of the business. Our people generate innovative ways of working. In return our leadership embraces new ideas and opportunities.

Team Work: We work as one team to achieve a common goal. We support our customers and each other.

Customer Focus & Excellence: We make a difference by going the extra mile for our customers and each other

BUSINESS SPECIFIC REQUIREMENTS
OPERATING ENVIRONMENT /REQUIREMENTS:

COMPANY BENEFITS

• Company sick pay (10 days)
• Medicash- dental care, optical treatments, physiotherapy etc
• Employee assistance programme- counselling and support
• Discounts on shopping, travel, entertainment and dining
• Birthday day off
• Hybrid and remote working options
• Quarterly team socials
• Apprenticeship programmes available
• Festival and sport event tickets/drink tokens
• Enhanced maternity/paternity leave

T&C’S APPLY

To apply, please scroll down to complete the application form and attached your most recent CV.