Johan Cruijff Arena
The Johan Cruijff Arena (JCA) is home to Ajax Amsterdam, the Dutch National Team and a range other concerts and other events. As home to high-profile football matches and spectacular concerts the JCA aims to be the best when it comes to fan experience, mobility, safety, sustainability, facility management and digitization. We believe that innovation makes all the difference. Our ambition is to be a state-of-the-art stadium now and in the future.
Peppermint provide high-performance festival bars and event solutions to the world’s best entertainment businesses and consumer brands. Our core business is operating festival bars, event bars, festival brand activation and conjoined retail-led F & B solutions to the UK’s best sports events, festivals and outdoor events.
Levy is a market leader in providing catering solutions at the leading stadia across North America, UK and Europe. Levy is part of Compass Group, a FTSE 100 listed company with over 600,000 global employees and operations in 55,000 global locations. Levy Europe mix the local operational expertise of Compass Netherlands with Levy’s sport stadia expertise in the UK and further afield.
Contribution to society
JCA and Levy Europe have clear shared goals: we want to make a positive impact on our environment and the communities and societies we reside in.
The partnership Levy/Peppermint
The goal of the partnership is to combine Peppermints festival, events and beer knowledge with Levy’s stadium expertise and together create a fantastic customer focused experience.
The Operations Manager will support the Peppermint and the Levy management team with the operation of the North Stand during matchdays and the Field Bars during concerts, to optimise sales, profitability and guest service, underpinned by a structured approach with appropriate focus on compliance with relevant company polices, standards and employment principles.
Reporting to Peppermint and through close liaison with Levy Deputy General Manager & Venue Catering Director you will be directly responsible for the key result areas below. This role will lead the day-to-today operations for the rest of the North stand & pitch bars for the JCA with the wider support team.
We are looking for someone with Festival Bar, Stadium or Venue GM experience that has an amazing attention to detail, loves customer service, can lead a team and has a passion for the industry.
You will have to have cellar systems knowledge, a strong operational management history, forecasting and reporting abilities and great communication skills.
Salary for this role is €45,000 + KPI based bonus
People and staffing
Contacts and Key Relationships:
Technical/ Behavioural/ Personal Competencies:
To apply, please complete the form below, including an upload of your CV.
We tackle challenges and opportunities with passion and enthusiasm. Across the business we have fun whilst we do it.
We are always flexible to the needs of the business. Our people generate innovative ways of working. In return our leadership
embraces new ideas and opportunities.
We work as one team to achieve a common goal. We support our customers, our partners and each other.
We make a difference by going the extra mile for our customers and each other.
The business is very seasonal. Summer months are incredibly busy, with the busiest periods between May to September, and the month December. Many event sites are outdoor events and festivals on weekends.
Travel required to and from events if required during the summer months. It is expected that you will visit certain events to assist the onsite teams, provide in person training and feedback or evaluate performance, system and process.
Overnight stays may be required but in conversation with yourself.
Evening and weekend availability is expected in the summer months during live events to assist where necessary. This can be remote. Overtime is paid.
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