Epos Runner- Summer Festivals 2025

Role Title: EPOS Runner Location: Various – UK
Business Unit: EPOS Department Job Family: EPOS Department
Reports To: Deputy EPOS Manager Sub Family: Runners

Purpose

The EPOS Department provides the equipment and systems an event requires both internally for Peppermint and externally for food traders and other revenue partners. As well as EPOS, this may also include internet provisions and various control systems amongst other functions.

It is our responsibility to plan, install and implement these services to the event deadlines. We monitor and provide support during the event and pack up the event when it ends.

E-Runners are on the frontline onsite, troubleshooting device issues, assisting bar staff and conducting proactive patrols of all locations utilising our hardware.

The Role

Key Tasks:

– Assisting with the building of the site tech office
– Setting up & cleaning hardware across site.
– Investigating and logging any damaged or lost hardware
– Repairing damaged hardware where possible
– Proactively patrolling locations with hardware deployed such as bars and food trader units
– Assisting in hardware charge management
– Assist in the training of bar staff & managers
– Assist with hardware collection post event
– Assisting with the post event break-down
– Programming changes such as price changes on the tills
– Admin reconciliation
– Ad-hoc requirements as designated by EPOS Manager.
Contacts & Key Relationships

Internal:

– EPOS Manager
– Deputy EPOS Manager
– Event Manager
– Stock Team
– Bar Manager / Ass. Bar Managers
– Bar Team Members

External:

– Customers
– Traders
– Clients (sponsors)
– Stakeholders (concession owners/ food traders)

Essential Knowledge, Experience, Skills & Characteristics

Essential Experience & Skills: Someone who has experience…

– Working with recent and current generation IOS, Android and Windows hardware and software
– With communicating effectively whilst under pressure
– Following processes and systems accurately

Preferred Experience & Skills: Someone who has…

– Full clean driving licence
– Good Excel / Google Sheets skills and/or database knowledge
– Organising stores or device fleets
– Some event experience
– Knowledge/ understanding of POS systems.

Essential Characteristics: Someone who is…

– Calm, assertive and straightforward in all scenarios
– Thrive in fast paced, changing environments.
– True team player, able to work with everyone
– Driven individual
– Willing and able to work long hours, on their feet
– Able to lift and carry equipment/hardware on site
– Personable and approachable
– Enthusiastic and will go the extra mile
– Capable of travel around the country, sometimes working long shifts whilst camping onsite
– Able to understand that constructive criticisms brings about positive change and helps not only the company but also the employee to grow and succeed

To apply, please complete the application below.